For HVAC Companies
When a homeowner's AC dies at 9pm in August, they call whoever picks up. AutoFlow answers every call, captures the job, and dispatches your on-call tech — while you sleep.
Demo: Arctic Air HVAC receptionist — try asking about hours, services, or booking.
"Can it tell the difference between a tune-up and an emergency?"
Yes. AutoFlow screens callers with a few natural questions, categorizes urgency (emergency vs. scheduled service), and routes accordingly — paging your on-call tech for true emergencies.
"My techs hate phone systems. Will they actually use this?"
Your techs don't touch it. AutoFlow handles the customer side. Your team gets a clean job summary texted to them with the address, issue, and customer contact — ready to dispatch.
"What about peak season — can it handle the call surge?"
AutoFlow scales instantly. Whether it's 3 calls a day or 300 calls in a heat wave, every caller reaches a live AI in under 2 rings. No hold times, no voicemail, no lost jobs.
"Can it quote pricing over the phone?"
It handles your standard rates (service call fee, tune-up pricing, financing options). For custom installs, it sets up an on-site estimate — so you're not quoting blind and losing margin.
What HVAC owners are saying
"Last July we had a 3-day heat wave. AutoFlow booked 47 emergency jobs while my office line went to voicemail. I didn't lose a single call. That paid for the whole year in three days."
Ready to replace"My after-hours answering service cost $600/month and still missed calls. AutoFlow costs less, answers faster, and actually books the job instead of just taking a message."
Ready to replace"Our close rate on inbound calls went from 60% to 91% since we stopped sending people to voicemail. AutoFlow captures the name, address, and problem before the customer second-guesses calling a competitor."
Ready to replace14-day free trial. Live in 24 hours. No long-term contract.
Start your free trial — Practice plan →Yes. You set up separate call flows for residential and commercial accounts. AutoFlow asks the right qualifying questions to categorize the job type and route accordingly.
AutoFlow captures job details and customer info in a structured format. For the Practice plan and above, we hand off to your dispatch platform via webhook or email summary. Native ServiceTitan sync is on the roadmap.
When AutoFlow identifies an emergency (no cooling in extreme heat, carbon monoxide concerns, no heat in winter), it alerts your on-call tech via SMS immediately and confirms ETAs with the customer.
Yes. After booking a service call, AutoFlow naturally offers your maintenance plan — explaining the benefits and capturing interest for your team to close.
The Practice plan ($697/mo) is built for growing HVAC operations — up to 1,500 calls/month, multi-line support, CRM hand-off, and same-day onboarding. Companies running multiple territories should look at Multi-Location.